Under normal circumstances, packages are shipped on the business day following the day the order was placed. Typically packages take 2-7 days to arrive within the United States, and 2-4 weeks for international orders.
If the order value is less than or equal to $50 and it does not arrive within three weeks, MOC.Industries will gladly send a replacement. Otherwise, in an effort to locate the lost package, we will file a claim with USPS.
MOC.Industries does not currently support purchase returns.